Uniroomz

For Landlord
For Tenant

Privacy Policy

Uniroomz (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use the Uniroomz website and services (collectively, the “Website”), in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By accessing or using the Website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website.

1. Definitions

  • “Personal Data”: Any information that can identify you directly or indirectly, including but not limited to your name, email address, phone number, IP address, and payment information.
  • “Processing”: Any operation or set of operations performed on Personal Data, whether or not by automated means.
  • “Controller”: The entity that determines the purposes and means of processing Personal Data.
  • “Processor”: The entity that processes Personal Data on behalf of the Controller.

2. Data Controller

Uniroomz is the data controller responsible for processing your Personal Data. Our contact details are:

  • Company Name: Uniroomz
  • Email: [info@uniroomz.coml]

3. What Data We Collect

We may collect the following categories of Personal Data from you:

3.1 Personal Data Provided by You

  • Account Information: Name, email address, phone number, and other information provided when creating an account.
  • Booking and Accommodation Information: Information related to your accommodation preferences, bookings, and interactions with accommodation providers.
  • Payment Information: Credit card or bank account details provided when making payments through our platform.
  • Communication: Any messages, inquiries, or other forms of communication with us or other users on the platform.

3.2 Automatically Collected Data

  • Device Information: IP address, browser type, device type, and operating system.
  • Usage Data: Pages visited, time spent on the Website, click data, and navigation history.
  • Cookies and Tracking: We use cookies and similar tracking technologies to collect information about your interactions with the Website. You can manage your cookie preferences through your browser settings.

4. How We Use Your Personal Data

We process your Personal Data for the following purposes:

4.1 To Provide Services:

  • Facilitate accommodation bookings, provide user support, and process payments.

4.2 To Improve Our Website and Services:

  • Analyze user behavior and preferences to enhance the Website and Services.

4.3 Marketing Communications:

  • With your consent, we may send you newsletters, promotions, or offers related to our Services.

4.4 Legal Obligations:

  • To comply with applicable laws, regulations, and legal processes (such as responding to legal requests from law enforcement or regulatory authorities).

4.5 Preventing Fraud:

  • To detect and prevent fraudulent activities or misuse of our Services.

5. Legal Basis for Processing

We process your Personal Data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your Personal Data for specific purposes (e.g., marketing communications).
  • Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party (e.g., facilitating your bookings).
  • Legal Obligation: We are required to process your data to comply with legal obligations.
  • Legitimate Interests: We may process your Personal Data to pursue legitimate business interests, such as improving our services or preventing fraud, provided that these interests are not overridden by your data protection rights.

6. How We Share Your Data

We may share your Personal Data with:

6.1 Accommodation Providers:

  • When you book accommodations through the Website, we share relevant Personal Data with the Accommodation Providers to facilitate the booking.

6.2 Service Providers:

  • We use third-party service providers for functions such as payment processing, website hosting, and customer support. These providers only process Personal Data on our behalf and according to our instructions.

6.3 Legal and Regulatory Authorities:

  • We may disclose Personal Data to comply with legal obligations or protect our rights, property, or safety.

6.4 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to the new ownership entity.

7. International Data Transfers

We may transfer your Personal Data to countries outside the European Economic Area (EEA), where data protection laws may differ. When we do so, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your Personal Data.

8. Data Retention

We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When we no longer need your Personal Data, we will securely delete or anonymize it.

9. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your Personal Data:

9.1 Right to Access:

  • You have the right to request a copy of the Personal Data we hold about you.

9.2 Right to Rectification:

  • You have the right to correct any inaccurate or incomplete Personal Data.

9.3 Right to Erasure (Right to be Forgotten):

  • You can request the deletion of your Personal Data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

9.4 Right to Restrict Processing:

  • You can request the restriction of processing your Personal Data under certain conditions, such as when you contest the accuracy of the data.

9.5 Right to Data Portability:

  • You can request to receive your Personal Data in a structured, commonly used, and machine-readable format and have it transmitted to another data controller.

9.6 Right to Object:

  • You can object to the processing of your Personal Data in certain circumstances, including for direct marketing purposes.

9.7 Right to Withdraw Consent:

  • If we process your Personal Data based on your consent, you have the right to withdraw that consent at any time.

9.8 Right to Lodge a Complaint:

  • You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.

To exercise any of these rights, please contact us at [info@uniroomz.com].

10. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, loss, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Website. You can manage your cookie preferences through your browser settings or by using cookie management tools.

12. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect Personal Data from children. If we become aware that we have inadvertently collected Personal Data from a child, we will take steps to delete it as soon as possible.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your Personal Data, please contact us at info@uniroomz.com

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